SERVICE GRAPHICS | our people: production team

PRODUCTION & QUALITY CONTROL While we use state-of-the-art equipment, sophisticated software and a full array of electronic communication tools, the real difference is in the people. Experienced, proactive, concerned, enthusiastic, positive, honest, professional, are all qualities that accurately describe our production staff. Our success stems directly from their outstanding stewardship for our client’s projects.

		SHAREN JARZEMBOWSKI, VICE PRESIDENT OF OPERATIONS 630.941.2895 Sharen has been with Service Graphics since 1992, and brings a wealth of experience in the direct marketing industry. Beginning as a production manager, her leadership skills and experience makes her well-qualified to oversee the workings of the entire production department. She says, "I love stress," and proves it not only by keeping the department running smoothly, but also by volunteering to oversee 25 towns for the American Youth Cheerleading organization.
		MIKE PARDINI, SENIOR PRODUCTION MANAGER 630.941.2883 Mike joined Service Graphics in 1997, bringing with him eight years of experience in commercial printing and direct mail catalog production. His goal is "to make sure our customers are 100% satisfied." We're happy that he achieves his goal so consistently. In his free time, Mike enjoys competing in triathlons.
		PHIL PARTYNSKI, SENIOR PRODUCTION MANAGER 630.941.6095 When Phil joined our team in 1997, he already had nine years of experience as a production manager at a large web printer, as well as seven years in production and customer service at a smaller sheet-fed printer. Yet, he still enjoys "learning something new every day,” and the amount of knowledge that is shared on a continuous basis here at Service Graphics is just incredible! Phil spends his summer evenings playing Chicago-style softball. He also plays guitar and sings in a band.
		DAN KELLEY, PRODUCTION MANAGER 630.941.4409 Dan comes to Service Graphics with 25 years of print management experience as both client and supplier. Having worked both sides of the project has allowed Dan the advantage of anticipation, understanding and working to minimize potential problems that may arise over the course of a project. “Service Graphics gives me the chance to use the skills I have acquired. The relationships developed between a client and supplier are the biggest keys in successful completion of a project. We offer the expertise at Service Graphics to help our clients succeed.” While a typical day at Service Graphics can sometimes be hectic, it is rarely more hectic than Dan and his wife chasing two boys to their various sporting events and helping administer fundraising for their school’s athletic programs.
		HEATHER LOTZ, PRODUCTION MANAGER 630.941.6097 Heather joined us in May 2007 with solid experience from both web and sheet printing environments. At one point in her career she left the industry to “try something new”, but soon realized how much she missed the industry. “I truly enjoy this business and Service Graphics allows me to work in a professional environment where the scope of the projects encompass every discipline of the printing and direct mail industry”. Having the best of all worlds, Heather has a job she enjoys and a husband and two children who seem to fill up every free minute of her day.
		COLLEEN KLEIN, ASSISTANT PRODUCTION MANAGER 630.941.4408 Colleen joined us in 2005 and has made rapid progress developing the skill set needed to meet her professional objectives – “make the customer happy!” There is enjoyment in learning something new everyday. Her problem-solving abilities help keep things running smoothly for all the clients she serves. In her free time, Colleen is an avid reader.
		JOHN ZAYED, PRODUCTION MANAGER 630.941.6094 John has been with Service Graphics since February, 2002. His previous experience includes six years with a major direct marketing supplier. His knowledge includes continuous forms printing, data processing, personalization, finishing and lettershop mailing services. As a production manager, John coordinated mailings and took advantage of his strong data processing background to the benefit of a wide variety of clients. In February 2006, John joined the sales force at Service Graphics and is looking forward to putting his knowledge and experience to good use by helping his customers accomplish their direct marketing needs.
		TONY ISIT, LETTERSHOP QUALITY CONTROL MANAGER SSPCC Board Member Since November, 2008 630.941.6069 New to the team in 2007, Tony is excited to put his over ten years of experience in the direct mail and graphic communication’s industry to work as our Quality Control Manager. He began his career on the lettershop production floor and worked his way up to production manager, mailing manager and sales before joining the Service Graphics team. His wide range of experience in mail operations, data processing, scheduling and account management provide an ideal background as he takes on the challenge of this important role. Tony says “I love a good challenge and the many challenges of making sure each project is perfect is what makes this business so exciting.” Tony has a passion for music and produces his own original music. He prefers the sound of vinyl to digital and has an extensive record collection.